Privacy Policy

Privacy Policy for Synth Graphics
Effective Date: July 7, 2025

Synth Graphics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your data when you visit our website [https://www.synthgraphics.com] or make a purchase.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed via secure third-party gateways)

  • Any communications you send us (e.g., customer service inquiries)

b. Information Collected Automatically:

  • IP address

  • Browser/device type

  • Referring URLs

  • Time spent on site, pages viewed

  • Cookies and usage data

See “Cookies and Tracking” below for more.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send transactional or promotional emails (if opted in)

  • Improve website performance and user experience

  • Maintain legal and regulatory compliance

  • Prevent fraud or abuse

3. Sharing Your Information

We may share your information with trusted third parties such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers (e.g., USPS)

  • Website analytics and marketing tools

  • Government or legal authorities when required

  • Successors in business transfers or acquisitions

We do not sell personal data for monetary gain.

4. Cookies and Tracking

We use cookies and similar technologies to remember preferences and analyze site performance. You can control or disable cookies through your browser settings.

Common cookies we use:

  • Google Analytics

  • WooCommerce session cookies

  • Email tracking (if subscribed to marketing)

5. Your Rights

A. GDPR (European Economic Area)

If you are located in the EU/EEA, you have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict certain types of processing

  • Data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, email us at sales@synthgraphics.com with the subject line “GDPR Request”.

B. CCPA/CPRA (California Residents)

If you are a California resident, you have the right to:

  • Know what categories of personal information we’ve collected, sold, or disclosed

  • Request a copy of the personal information we hold about you

  • Request deletion of your personal information

  • Opt out of the “sale” or “sharing” of your personal data (we do not sell personal data, but we honor opt-out requests)

  • Limit the use of your sensitive personal information (if applicable)

To exercise any of these rights, please contact us at sales@synthgraphics.com with the subject line “California Privacy Request”.

You can also use the “Do Not Sell or Share My Personal Information” link (if available on the footer of our site).

We will not discriminate against you for exercising your privacy rights.

6. Data Security

We use encryption, SSL, secure hosting, and limited access protocols to protect your data. However, no system is 100% secure. Please safeguard your own credentials.

7. Data Retention

We retain your data only for as long as necessary for business, legal, or tax purposes. If you request deletion, we will comply unless legally obligated to keep it.

8. International Users

Our servers are located in the United States. If you access our site from outside the U.S., you consent to your data being transferred to and processed in the U.S.

9. Children’s Privacy

We do not knowingly collect information from anyone under 13 years old. If you believe a child has provided us with personal data, please contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.” Your continued use of the site means you accept the updated terms.

11. Contact Us

For privacy concerns or to exercise your rights, contact:

Synth Graphics
Email: sales@synthgraphics.com